The strength of this artisan association is within its community of members. By becoming a member of the Association of Artisan Businesses community you are agreeing to conduct yourself in a positive and professional manner.
The way we conduct our business and the way we treat our customers are all aspects of enjoying a successful community.
To ensure that the artisan industry remains prosperous, all members subscribe to the following principals of conduct:
§ Produce the safest products with the highest standards.
§ Operate all areas of business in a manner that is respectful of the environment, leaving the smallest footprint possible.
§ Represent products clearly and factually, in ways that justify respect and confidence.
§ Meet the needs of customers in a fair, knowledgeable, open and honest manner.
§ Resolve customer concerns promptly and courteously.
§ Operate business in accord with the highest standards of ethical conduct.
§ Support the association and fellow artisans for the promotion of the industry.
§ Fully comply with all federal, state and local laws governing their craft and business.
Should a member conduct their business in a manner which does not adhere to the code of conduct, the Association reserves the right to terminate membership without a refund of dues.